Effective Date: 11/13/2025

Welcome to Kalen & Co. Aesthetics (“we,” “us,” “our”). These Terms of Use govern your access to and use of our website, online scheduling system, telehealth platforms, social media pages, and all related content or services. By accessing or using our website, you agree to these Terms of Use.

If you do not agree with these terms, please discontinue use of our website and services.

1. Use of This Website
You may use this website for lawful purposes only. You agree not to:=

• Use the website for any fraudulent or harmful activity
• Attempt to copy, reverse-engineer, or exploit website content
• Interfere with website security or functionality
• Submit false or misleading information

We reserve the right to restrict or terminate access to any user who violates these terms.

2. Not Medical Advice
Information on this website is for educational and informational purposes only and does not constitute medical advice.
All treatments require an in-person or telehealth consultation with a qualified provider.
Do not rely solely on website content for medical decisions.

3. Appointment Scheduling, Payments & Cancellations
When booking through our website or scheduling system:

• You agree to provide accurate personal information
• You authorize us to contact you regarding appointments
• You agree to any applicable cancellation or no-show fees
• Pricing may change at any time without notice
• Certain services may require deposits or prepayment.

4. Telehealth Services
If you use our telehealth services (including GLP-1 consultations):

• You must be physically located in an approved state at the time of the visit
• You agree to provide accurate health information
• You consent to audio/video communication
• You understand that telehealth has limitations compared to in-person care
• Telehealth services follow all applicable state practice laws for CRNAs and advanced practice providers.

5. Intellectual Property
All website content—including text, images, graphics, branding, videos, and logos—is the property of Kalen & Co. Aesthetics and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any content without written consent.

6. User-Submitted Content
If you submit comments, reviews, photos, messages, or other content:

• You grant us permission to store, display, or use the content as necessary for website functionality
• You agree not to submit content that is unlawful, defamatory, or offensive
• You retain ownership of your own content
• We reserve the right to remove inappropriate content at our discretion.

7. Links to Third-Party Websites
Our website may contain links to external sites, such as:

• Social media platforms
• Educational articles
• Scheduling systems
• Payment processors

We are not responsible for the content or privacy practices of third-party websites.

8. Disclaimer of Warranties
We make no guarantees that:

• The website will be error-free
• The website will operate without interruptions
• Information on the website is always up-to-date

Use of the website is at your own risk.

9. Limitation of Liability
To the fullest extent permitted by law, Kalen & Co. Aesthetics is not liable for:

• Losses related to website downtime or errors
• Damages caused by reliance on website content
• Harm arising from misuse of the website

This limitation applies to all claims, including negligence.

10. SMS Terms & Conditions
By providing your phone number, you consent to receiving:

• Appointment reminders
• Follow-up messages
• Optional promotional messages (only with opt-in)

You may opt out anytime by replying:
STOP, CANCEL, or UNSUBSCRIBE

A confirmation message will follow.
Text HELP for customer service contact information.
Message and data rates may apply.
We do not sell or share your mobile number with third parties for marketing.

11. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, store, and protect your information.
You can access our Privacy Policy here: https://kalenandcoaesthetics.com/privacy-policy

12. Changes to These Terms
We may update these Terms of Use at any time.
Updates take effect immediately upon posting on this page.
Continued use of the website means you accept any changes.

13. Governing Law
These Terms are governed by the laws of the State of Iowa.
Any legal disputes must be filed in Iowa courts.

14. Contact Information
If you have questions regarding these Terms, contact us:

Kalen & Co. Aesthetics
Cedar Rapids, Iowa
Email: kalen.co.aesthetics@gmail.com
Phone: (202)-420-8071